Training Calendar 2018

2017-18 CMDA Training Calendar

All courses displayed below are Non-Accredited


Click on the course titles below to view further information, dates, and to Register
 
 
 
 

MANAGEMENT / OPERATIONS

Duration

NOV

DEC

FEB

MAR

Supervisor Development Program

Includes accredited units;

Monitoring & Evaluating Workplace Operations & Procedures

Coaching Colleagues for Supervisors

Delivering Great Customer Service

4 Days

 

SYD – Part 2

 

 

 

 

 

SYD – Part 1&2

Duty Manager Development Program

Ideal for supervisors and frontline Duty Managers

6 Days

SYD – Part 2

Armidale Part 1

Tamworth Part 2

SYD – Parts 1&2

 

 

Roster Staff

ACCM Unit

2 Days

Armidale

 

SYD

 

Monitoring & Evaluating Workplace Operations & Procedures

2 Days

 

 

 

SYD

Coaching Colleagues for Supervisors

1 Day

SYD

 

 

SYD

Leadership Behaviour & Company Culture

ACCM Unit

2 Days

SYD

Tamworth

SYD

 

Manage Workplace Relations

ACCM Unit

2 Days

 

 

 

 

Conflict Management

ACCM Unit

2 days

 

 

SYD

 

BULLSEYE GAMING SERVICE COURSES

 

 

 

 

 

Adv Excel for Club Professionals

1 Day

 

 

SYD

 

Creating Dashboards for Club Professionals

1 Day

 

 

SYD

 

ONE DAY PROGRAM SERIES

 

 

 

 

 

Fraud Investigations for Registered Clubs

Gavin Wood – Det Chief Inspector Organised Crime Squad

 

Jason Weinstein - Det Chief Inspector Middle Eastern Organised Crime

1 Day

 

 

 

 

SYD

Paul Lyons – Dealing with Difficult Conversations

Highly interactive – Includes a paid Actor!

1 Day

 

 

 

 

Delivering Great Customer Service

With Bill Shirley

1 Day

SYD

 

 

SYD

Cost Control Principles

Shift Mgt Cost control, Wastage, Staff Ratios with Brett Jones

1 Day

Armidale

 

SYD

 

Navigating the Registered& Licensed Clubs Award

With Brent Williams

1 Day

Armidale

 

SYD

 

Profitable F&Bfor Clubs

With Bill Shirley

1 Day

 

 

SYD

 

Organising Profitable Functions

With Bill Shirley

1 Day

 

 

 

 

SUMMITS & CONFERENCES

 

 

 

 

 

Finance & Strategic Mgt Summit – Gold Coast - Syd

1 Day

SYD

QLD

 

 

 

HR Summit –Details coming soon!

1 Day

 

 

SYD

QLD

 

AHG – Expo & Congress- Brisbane

3 Days

 

 

 

QLD

MARKETING / GAMING / WHS

 

 

 

 

 

Analyse & Report on Gaming Machine Data

ACCM Core Unit

2 Days

 

SYD

 

SYD

Marketing Strategies

ACCM Core Unit

2 Days

 

 

 

 

FINANCE / LEGAL / GOVERNANCE

 

 

 

 

 

Mge Finances in Budgets

ACCM Unit

2 days

 

 

 

 

Prepare & Oversee Budgets

ACCM Core Unit

2 days

 

 

 

 

Research & Comply with Regulatory Requirements

ACCM Core Unit

2 Days

 

 

 

 

Board Governance, The Company Secretary & The General Manager

Secretary Managers course

2 Days

SYD