Club Managers Association Australia

Industry Support - Professional
Development - Peer Networking

Phone: 02 9746 4199 CMAA Care: 1300 464 262 Email: cmaa@cmaa.asn.au
Club Management Development Australia
2019 CMDA Training Calendar

All courses displayed below are Non-Accredited


Click on the course titles below to view further information, dates, and to Register

MANAGEMENT / OPERATIONS

Duration

MAY

JUNE

JULY

AUG

Supervisor Development Program

Includes accredited units;

Monitoring & Evaluating Workplace Operations & Procedures

Coaching Colleagues for Supervisors

Delivering Great Customer Service

4 Days

 

 

 

SYD – Part 1

& 2

 

Duty Manager Development Program

Ideal for supervisors and frontline Duty Managers

6 Days

 

SYD – Part 1

 

SYD – Part 2

 

Roster Staff

ACCM Unit

2 Days

 

 

SYD

 

Monitoring & Evaluating Workplace Operations & Procedures

2 Days

 

 

SYD

 

Coaching Colleagues for Supervisors

1 Day

 

 

SYD

 

Leadership Behaviour & Company Culture

ACCM Unit

2 Days

 

SYD

 

 

Manage Workplace Relations

ACCM Unit

2 Days

 

 

 

SYD

Conflict Management

ACCM Unit

2 days

 

 

 

 

BULLSEYE GAMING SERVICE COURSES

 

 

 

 

 

Excel Introduction for Clubs

1 Day

 

SYD

 

 

Adv Excel for Club Professionals

1 Day

 

SYD

 

 

Creating Dashboards for Club Professionals

1 Day

 

SYD

 

 

Macros in Excel for Clubs

1 Day

 

 

SYD

 

ONE DAY PROGRAM SERIES

 

 

 

 

 

Paul Lyons – Dealing with Difficult Conversations

Highly interactive – Includes a paid Actor!

1 Day

 

 

 

 

Delivering Great Customer Service

With Bill Shirley

1 Day

 

 

SYD

 

Cost Control Principles

Shift Mgt Cost control, Wastage, Staff Ratios with Brett Jones

1 Day

 

 

SYD

 

Navigating the Registered& Licensed Clubs Award

With Brent Williams

1 Day

 

 

SYD

 

Profitable F&B for Clubs

With Bill Shirley

1 Day

 

 

 

 

Organising Profitable Functions

With Bill Shirley

1 Day

 

 

 

 

SUMMITS & CONFERENCES

 

 

 

 

 

Country Managers Conference – Wagga Wagga

3 Days

SYD

 

 

 

CMAA National Conference - Panthers

3 Days

 

 

SYD

 

AGE Sydney

3 Days

 

 

 

SYD

Customer Service Summit – Southport Sharks

1 Day

 

 

 

 

MARKETING / GAMING / WHS

 

 

 

 

 

Analyse & Report on Gaming Machine Data

ACCM Core Unit

2 Days

 

SYD

 

 

Marketing Strategies

ACCM Core Unit

2 Days

SYD

 

 

 

FINANCE / LEGAL / GOVERNANCE

 

 

 

 

 

Mge Finances in Budgets

ACCM Unit

2 days

 

 

 

 

Prepare & Oversee Budgets

ACCM Core Unit

2 days

 

 

 

 

Research & Comply with Regulatory Requirements

ACCM Core Unit

2 Days

SYD

 

 

SYD

Board Governance, The Company Secretary & The General Manager

Secretary Managers course

2 Days

 

SYD

 

 

 

SYD