General information

LANGUAGE, LITERACY and NUMERACY (LL&N)

AQTF/VQF Requirement

Learners receive training, assessment and support services that meet their individual needs.

Purpose

Learners will have varying degrees of capacity in the ability to read, write, speak well and carry out mathematical functions.  Learners who have difficulty in any of these areas may have difficulty participating fully in the training and assessment program. 
 
If you as a learner feel you may require assistance in this regard:

1. Tick the LL&N box requiring assistance on the terms and conditions page of your online registration form to alert CMA staff.
2. If checked you will be contacted by the Training Administrator.
3. You will receive an LL&N Indicator Form for completion in consultation with the training administrator
4. The indicator form contains examples of the types of language, readings and maths that would be used at the level of the unit you wish to study.
5. Upon completion of the form a determination will be made by the CMA as to the level achieved and if this is sufficient to begin the course.
6. Depending on the level attained the CMA may approve or postpone the registration or suggest you contact the reading hotline at 1300 655506 for further advice.
7. The CMA may also make special arrangements to accommodate learning difficulties with the trainer. See "Reasonable Adjustment" below.
8. If a registration is postponed or rejected you will be provided with a list of resources that may be used to increase your level of LL&N, see "Referral" below.

LLN indicators

There is one indicator for each qualification level.  The requirements are decided on the basis of the tasks the person must reasonably be able to perform as part of the work routine associated with the qualification/course.

To identify the tasks that the learner must perform as part of their work routine,  and also as part of their training and assessment, we may ask these questions:

1.  What does the learner have to listen and say?
2. What does the learner have to read and write?
3. What diagrams, plans, maps, symbols does the learner have to interpret?
4. What mathematical concepts does the learner need to understand and use?
   

Limits of responsibility

We acknowledge that the trainer/assessor is not a trained language and literacy specialist.  The Indicator test simply provides some data that can be used to make a recommendation to management.

Referral

We refer learners to language and literacy specialists, if there is a significant problem.  In some instances the learner may have to defer study in a unit:

1. Reading Writing Hotline at 1300 6555 06
2. www.literacyline.edu.au for language, literacy and/or numeracy support

Reasonable adjustment

There may be instances where the trainer/assessor may make adjustment to learning and/or assessment materials and processes because a learner has difficulty with reading, writing, or mathematical calculations.  An example: English is the person’s second or third language, yet they are still able to perform the required tasks.