Club Managers Association Australia

Industry Support - Professional
Development - Peer Networking

Phone: 02 9746 4199 CMAA Care: 1300 464 262 Email: cmaa@cmaa.asn.au
Club Management Development Australia

 

Country Club Managers’ Conference

Sponsored by SG Gaming/Light & Wonder

 

Wednesday 11th to Thursday 12th, May 2022

Armidale Ex Services Club

Day 1

WEDNESDAY 11 MAY
CEO Forum
An interactive forum where club managers share their mental health experiences and their coping strategies.  Failing to acknowledge that everyone including club managers are susceptible to feeling down and demoralised because of the past 2 years is simply a folly. Club managers as leaders in their club and their community probably feel the effects of the COVID disruption more acutely than others so what are we doing to support them? What are some of the ways affected managers can reach out for an understanding shoulder? How do we learn optimism?

DOWNLOAD PRESENTATION HERE - By Steve Edgar

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Business Planning – the new management challenge in a 
Covid disruptive world

The world was becoming increasingly Volatile, Uncertain, Complex & Ambiguous (‘VUCA’) and that was before Covid. Effective planning is critical against this back--drop but it often feels impossible or too hard. During this presentation we will provide you with a variety of tools and techniques to simplify the process, cut out the noise and carry out effective strategic and operational planning at your club. Presenter Lewis Greenup from LG Advisory. 

DOWNLOAD PRESENTATION HERE - By Lewis Greenup

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Regional Tourism Initiatives for Regional Clubs
Alex Henley is the Manager of the Economic Development and Tourism team at Kempsey Shire Council, and has had significant success with marketing and promoting business development with Tourism Northern Territory as well as executing business events domestically and internationally.  Alex’s presentation will set you up with a toolkit to work through the current climate enabling you to market your local community to attract and increase tourism and how you can get these visitors into your businesses when they are in town.

DOWNLOAD PRESENTATION HERE - By Alex Henley

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Staff Employment Challenges 
Club managers were quite used to battling shortages of skilled labour before the COVID pandemic however nothing has prepared them for the decimation of hospitality staff numbers like we are seeing today. Some clubs are shutting their doors for a few days a week, others reducing their daily trading hours and others closing down outlets within their operations as a result. Presenter Darren Read,  
Read & Associates Migration Agents.

 DOWNLOAD PRESENTATION HERE -  By Darren Read

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St George Bank - Economic Paper by Jarek Kovcha - 

DOWNLOAD PRESENTATION HERE - By Jarek Kovcha

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Day 2 - THURSDAY 12 MAY

CMAA Gaming Research
CMAA Research Partner Wohlsen Consulting will present on:

Full findings from their extensive NSW benchmarking study on what drives  EBITDA and gaming ADR. 
 Detailed analysis on gaming trends throughout regional NSW, focussing on  key growth areas and areas that haven’t experienced the same growth levels.
 Early findings from the National Club Visitation Survey, especially as they  relate to gaming operations.

DOWNLOAD PRESENTATION HERE - By Geoff and Phill Wohslen

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State of Gaming Play 
Terry O’Halloran from Aristocrat Industry Insights will again facilitate a panel session comprised of club managers and gaming manufacturers representatives on the current state of gaming play and what the future holds as we again start the slow journey out of shutdowns to some level of normalcy

Update on the cashless wallet trials

Product trends and innovations

Systems innovation

What have we learned from the Pandemic  How are hotels doing gaming?

Gaming in the digital space

 Risks and opportunities in Regional NSW

DOWNLOAD PRESENTATION HERE - By Terry O'Halloran

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