Club Managers Association Australia

Industry Support - Professional
Development - Peer Networking

Phone: 02 9746 4199 CMAA Care: 1300 464 262 Email: cmaa@cmaa.asn.au
Club Management Development Australia

Leading Through Covid19

Club Old Bar is offering a $135 per night rate on accommodation code word "CMA Train" at Club Old Bar Motel - Ph 6553-3813 

Are your Managers skilled to face the new world challenges "Balancing the Customers’ needs whilst managing the old and the new regulatory requirements?

Delivering news, both good and bad, inspiring and motivating your staff and managing their own energy levels so that they can back up and do it all again tomorrow.

Are they equipped for the challenge?



Download Course Brochure

Investment

CMAA Members $418.00
Public $638.00

Dates

  Location Dates Notes

Topics Covered in this one day Course

•The New State of Play and how differently the world looks with additional rules in place – specifically the Covid – 19 requirements

•The impact of these rules on Culture and what Culture looks like.

•The service/compliance dichotomy

•Leading through adversity - what good leadership looks like right now

•Communication, Difficult Conversations and Conflict resolution – Recognise what, how and what is your default

•Above the line and below the line behaviours


Please note that a 1.7% credit card fee applies to online credit card payments. A $30 administration fee will be added should you wish to pay on invoice rather than Credit Card on line payment.