|
MANAGEMENT / OPERATIONS
|
Duration
|
SEPT
|
OCT
|
NOV
|
|
Supervisor Development Program
Includes accredited units;
Monitoring & Evaluating Workplace Operations & Procedures
Coaching Colleagues for Supervisors
Delivering Great Customer Service
|
4 Days
|
|
SYD Part -1
|
SYD Part -2
|
|
Duty Manager Development Program
Ideal for supervisors and frontline Duty Managers
|
6 Days
|
|
|
|
|
Roster Staff
ACCM Unit
|
2 Days
|
|
|
|
|
Monitoring & Evaluating Workplace Operations & Procedures
|
2 Days
|
|
SYD
|
|
|
Coaching Colleagues for Supervisors
|
1 Day
|
|
|
SYD
|
|
Leadership Behaviour & Company Culture
ACCM Unit
|
2 Days
|
|
|
|
|
Manage Workplace Relations
ACCM Unit
|
2 Days
|
|
|
|
|
Conflict Management
ACCM Unit
|
2 days
|
|
|
|
|
BULLSEYE GAMING SERVICE COURSES
|
|
|
|
|
|
Excel Introduction for Clubs
|
1 Day
|
|
|
|
|
Adv Excel for Club Professionals
|
1 Day
|
|
|
|
|
Creating Dashboards for Club Professionals
|
1 Day
|
|
|
|
|
ONE DAY PROGRAM SERIES
|
|
|
|
|
|
Leading Through Covid - Kirribilli
|
1 Day
|
SYD
|
|
|
|
Leading Through Covid - Maitland
|
1 Day
|
|
Maitland
|
|
|
Leading Through Covid – Club Old Bar
|
1 Day
|
|
Old Bar
|
|
|
Catering for Non-Catering Managers
|
1 Day
|
QLD
|
Dapto
|
Newcastle
SYD
|
|
Paul Lyons – Dealing with Difficult Conversations
Highly interactive – Includes a paid Actor!
|
1 Day
|
|
|
|
|
Delivering Great Customer Service
With Bill Shirley
|
1 Day
|
|
|
SYD
|
|
Workplace Conflict
With Jen Chiplin
|
1 Day
|
|
|
|
|
Cost Control Principles
Shift Mgt Cost control, Wastage, Staff Ratios with Brett Jones
|
1 Day
|
|
|
|
|
Navigating the Registered& Licensed Clubs Award
With Brent Williams
|
1 Day
|
|
|
|
|
Profitable F&B for Clubs
With Bill Shirley
|
1 Day
|
|
|
|
|
Organising Profitable Functions
With Bill Shirley
|
1 Day
|
|
|
|
|
SUMMITS & CONFERENCES
|
|
|
|
|
|
Aspiring CEO’s Summit
|
1 Day
|
|
|
|
|
MARKETING / GAMING / WHS
|
|
|
|
|
|
Analyse & Report on Gaming Machine Data
ACCM Core Unit
|
2 Days
|
|
|
SYD
|
|
Marketing Strategies
ACCM Core Unit
|
2 Days
|
|
|
|
|
FINANCE / LEGAL / GOVERNANCE
|
|
|
|
|
|
Mge Finances in Budgets
ACCM Unit
|
2 days
|
|
|
|
|
Prepare & Oversee Budgets
ACCM Core Unit
|
2 days
|
|
|
|
|
Research & Comply with Regulatory Requirements
ACCM Core Unit
|
2 Days
|
|
|
|
|
Board Governance, The Company Secretary & The General Manager
Secretary Managers course
|
2 Days
|
SYD
|
|
SYD
|