This course is suited to all club staff including supervisors & junior management personnel. Designed to complement workplace group dynamics, participants will learn how to enhance team cohesion and communication, develop problem-solving and conflict resolution skills, improve customer service through effective teamwork and how to foster a positive and collaborative work environment.
Course Overview
In Person
Suitable For
This course is suited to all club staff including supervisors & junior management personnel. Designed to complement workplace group dynamics, participants will learn how to enhance team cohesion and communication, develop problem-solving and conflict resolution skills, improve customer service through effective teamwork and how to foster a positive and collaborative work environment.
Cost
Members: $550
Non Member: $825
ACCM Points
CMAA Members and Affiliates attending will earn:
12 ACCM POINTS