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CMAA, the ESSENTIAL Partner for Club Managers

In Person

Course

CONDUCTING WORKPLACE INVESTIGATIONS IN CLUBS

Workplace investigations play a critical role in managing serious complaints, ensuring procedural fairness, and
protecting Clubs from legal and reputational risk. However, investigations must be handled carefully — poorly
managed processes can cause significant harm to individuals, teams, and the organisation as a whole.
This half-day course is designed to support Club Managers and senior leaders who may be required to initiate,
manage, or participate in workplace investigations. It provides clear guidance on when an investigation is
required, when alternative resolution options may be more appropriate, and how to approach investigations
in a fair, structured, and compliant manner.
Participants will gain practical insight into conducting investigations that are thorough, impartial, and
defensible, while also managing the broader workplace impacts before, during, and after the process.

Course Overview

In Person

Duration

1-Day

1:00PM TO 4:30PM

Suitable For

This course is suited to General Managers, senior leaders, HR practitioners, and governance professionals within Clubs who hold responsibility for workplace conduct and compliance. It is particularly valuable for those seeking to strengthen investigative capability, reduce organisational risk, and ensure serious matters are managed with integrity and fairness.