Event Overview
In Person
WEDNESDAY
9:05am to 9:50am
‘From bedroom to boardroom® – it’s all about performance!’
Keynote Speaker: Jackie Furey
From the moment we open our eyes in the morning our lives are all about performances. But whom are we performing for, & why? This
presentation shows how to focus on what matters. Keep your energy for what really matters – learn to stay away from human energy
thieves & their friends! Give a performance to be remembered for & get the results you want from life.
9:50am Morning Tea
10:10am to11:10am
Industry Issues Forum
A mainstay of the Country Managers Conference, this session features a panel of senior club managers discussing the current legislative
environment facing the industry. Topics range from gaming, alcohol, noise and law updates. The panel will also address other matters that
affect country managers particularly, including staffing, food chain supply, & environmental issues & more.
11:20am to 12:20pm
The CEO as the Company Secretary & the Do’s & Don’ts of conducting board meetings - Warren Tapp, Warren Tapp Club Governance
Ongoing governance issues in clubs leads us again to the relationship between the CEO & the Board. This session moderated by Warren
Tapp of Club Governance & a panel of CEOs will address the role & powers of the CEO as the club’s Company Secretary and insights into
the Dos and Don’ts of conducting board meetings.
12:20pm Lunch
1pm to 1:50pm
Café Design
The rise of the café as an integral component of a club’s catering portfolio is due to a range of influences which, when combined, can make
a significant contribution to a club’s profitability. This session will highlight café design trends, café friendly kitchen equipment, café food
menu styling & café service styles, as well as club case studies.
2pm to 2:50pm
“AI Revolution in Club Management: Practical Applications”
Join us for a session dedicated to exploring Artificial Intelligence (AI) in the club industry. We’ll start with an introduction to AI, defining what it is and how it can transform club operations. Learn from case studies and real-life examples where AI has enhanced customer service, streamlined administrative tasks, and improved overall efficiency in clubs. Discover tools and strategies that can be implemented in your club to engage members and optimise your services.
2:50pm Afternoon Tea
3:10pm to 4pm
Leading from the field UP!
Shane Richardson has led Rugby League teams on and off the field in the UK and Australia for decades. Taking all aspects of sports
administration to new heights, cultures and ways of thinking, Shane is still actively involved in sports management and consulting particularly
with his greatest love; Rugby League. Shane will share his journey of the highs and lows, what he has learnt and how through leadership and
beliefs, you can be and have a winning team, both on and off the field!
FROM 6PM Conference Dinner & Networking
Join with club manager & trade colleagues after a packed conference day for the networking
dinner which always is ahighlight of the Country Managers Conference program.
THURSDAY
9am to 9:30am
Overview on the state of the economy Hostplus Super Economist
Today’s economic environment continues to bounce around more than ever making the management of clubs a real
challenge for managers who are trying to forecast cost of projects, wages and selling prices. Hear from one of Hostplus
Super’s top economists who will outline where the Australian economy is positioned & what is likely to be the future in
terms of interest rates, consumer spending and the like.
9:30 to 10:30am
The Country Gaming Workshop (Part 1) Gaming Performance Benchmarking Update
CMAA National Research Partner Wohlsen Consulting will update members on how Gaming has performed over the last
12 months period in metropolitan and regional centres across the states. Phil Wohlsen will provide an insight into regional
clubs’ Gaming financial benchmarking outcomes as well as other business units performance over the past year.
11am to12:30pm
The Country Gaming Workshop (Part 2) The State of the Gaming Industry
Always a highlight of the conference program is the panel session moderated by Aristocrat’s Terry O’Halloran and
inclusive of club managers and manufacturers on the current state of gaming, top line industry issues and the future.
ACCM Points
Attending the Conference
will earn:
20 ACCM POINTS
Travelling more than 100kms from
your Club will earn an additional:
10 ACCM POINTS
Attending the Tuesday Optional
Training Course will earn:
12 ACCM POINTS